Veterinary Marketing Webinars

Dr James Ramsden runs free webinars for vet clinics Australia wide and internationally. Being an expert in online marketing and communication James presents current topics of interest affecting vet clinics.

Our webinars are a unique forum reaching clinics all over Australia and overseas whereby vets come together online and share valuable information.

Latest Webinar

Negative online reviews happen to all businesses, it’s how you handle them that counts. In this webinar we look at why negative reviews happen, and run through the dos and the don’ts of handling prickly customers online. You will find out that often a negative review is a fantastic customer service opportunity in disguise!

View Our Past Webinars

2018 FREE WEBINAR SERIES

January – Setting your business priorities for 2018 – watch on Youtube

 

2017 FREE WEBINAR SERIES

December – Reviewing your 2017 online performance – watch on Youtube

November – How to book more appointments from phone calls – watch on Youtube 

October – The Online Customer Journey – watch on Youtube

September – Getting the most out of Google My Business – watch on Youtube

August – How to get the most out of your Pet Pack Email Newsletter, Part 2 – watch on Youtube

July – How to get the most out of your Pet Pack Email Newsletter, Part 1 – watch on Youtube

July – Update on mobile phone advertising – what you need to know – watch on Youtube

June – Content is king – what does it mean for vet business? – watch on Youtube

June – How to handle cold calling web companies – watch on Youtube

May – How successful vets used clever online marketing to grow their business – watch on Youtube

May – Google AdWords for ther veterinary industry – watch on Youtube

May – How to know if you’re missing calls at the front desk – watch on Youtube

May – Google: from humble research project to directory smasher – watch on Youtube

May – Online marketing: it’s complicated and we’re here to help – watch on Youtube

May – Is AdWords worth it? – watch on Youtube

May – Google my what? Google My Business explained – watch on Youtube

May – Measure what your site is doing now, then invest – watch on Youtube

May – Case studies: Pet Pack is good for business – watch on Youtube

April – If you can’t find your vet clinic online, you’re invisible – watch on Youtube

April – An introduction to the new Pet Pack website system – watch on Youtube

March – Missed calls and what to do about them – watch on Youtube

 

2016 FREE WEBINAR SERIES

June – How to know if you’re missing calls at the front desk – register for the recording

April – Is your website holding you back? – register for the recording

March – Find out how your website is performing – register for the recording

 

2015 FREE WEBINAR SERIES

December – Go mobile and get more new clients – register for the recording

November – How to build your brand through better organised communication – register for the recording

October – How can I get more new clients from online? – register for the recording

September – The future of email – register for the recording

August – Community – your lifeblood – register for the recording

June – How much is a new client worth? – register for the recording

 

2014 FREE WEBINAR SERIES

December – What four letter word do you use when you have to train your front desk staff to answer the phone

November – Please sir, I want some more!

October – Get your Facebook page out of the doldrums and working for you

March – Assessing the value of Facebook for your Practice (no recording available)

February – What do you want your website to do?

January – To be the king you need to be found

 

2013 FREE WEBINAR SERIES

December – Be the King of your Community

AVBA Breakfast – Click here for James’s notes.

November – How to get the most out of YouTube

October – What is Yellow Pages really costing you? – Click here to view the notes from the session.

Get your Facebook Page workingFor James’s notes from this webinar click here.

Make Money with Facebook, Google AdWords and Email Newsletters

Learn how to measure your website with Google Analytics

June – Make Money with Facebook, Google AdWords and Email Newsletters

May – How AdWords works for your website

April – Warren Buffett says communicate better and you’ll earn 50% more. Learn how an email newsletter is integral to this.

March – Make Money with Facebook